JW Marriott Hotel Tokyo review

In Tokyo, luxury hotels are a dime a dozen, and visitors have their pick of name-brand properties like Edition, Four Seasons, Aman (and the first of Aman’s new “little-sister brand,” Janu), among many others. So, when I first learned last year that JW Marriott was finally entering the mix, I was curious about how the brand would set itself apart from its competitors.

But then I had the chance to talk to the general manager, Chris Clark, who told me that the flagship property was “uniquely positioned as the only luxury hotel within the redevelopment area of Takanawa Gateway City,” an area I wasn’t familiar with, as well as “a sanctuary where guests can experience tranquility and peace.”

After seeing beautiful renderings of the hotel, which officially opened in October 2025, I flew out to Japan for a two-night stay to see it for myself. And while this review will give you a quick overview of the first JW Marriott hotel in Japan’s capital region, I can cut to the chase and say that out of all the hotels this hotel reporter visited in 2025, none blew me away quite like the JW Marriott Hotel Tokyo.

Here’s what it was like, and why you should consider it for your next Tokyo stay — especially if you’re a Marriott Bonvoy loyalist.

Related: Travel to Japan with points and miles: Best ways to redeem your rewards for flights and hotels

First impressions

As is common at many Tokyo hotels, guests who arrive at the JW Marriott Hotel Tokyo by car come to a garage-like entrance and are sent up an elevator to a sky-high reception floor. But before hopping on that elevator, a quick stroll through a serene, moodily-lit corridor perfectly sets the scene for the entire hotel: dark woods contrasting against shiny stone materials and pops of earth-toned color, greenery tucked away in unexpected spots, and friendly staff members waiting to assist around every corner. Not to mention incredible art throughout, like a massive futuristic replica of Mount Fuji hanging from the ceiling.

This JW Marriott is fresh as ever, and probably the sleekest take on the brand I’ve seen yet. It felt modern and cool — and I felt equally as cool just being there.

The rooms

For my two-night stay, I stayed in an entry-level Urban Deluxe king room. From the moment I stepped into the massive space (rooms start at 463 square feet), I was impressed with its level of sophistication, stylish ease and sense of calm that juxtaposed with sweeping views of bustling Tokyo down below.

The room featured an entryway with closet space and a built-in space for your suitcase. By the door, a small cubby made for a perfect place to drop your wallet and key, with a visual cue to take it with you on the way out. Inside the closet, a secret pair of pajamas was waiting for me to change into.

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Beside the bed, a moss-green velvet couch with blue throw pillows, set beside a lamp that mirrored the look of stones, brought Japanese nature inside the room in the most comfortable way. I stayed on the couch looking out the window for long chunks of my downtime, simply watching Tokyo go on about its day.

Beside the bed, a hub of buttons controlled lights, window shades and drapes. A USB-C port made it easy to charge my iPhone.

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And across from the bed, a huge TV allowed me to cast the latest episode of “Heated Rivalry” and stream Netflix with ease. Below, in the corner, a humidifier and a dehumidifier sat on the floor.

There was also a well-stocked minibar with spirits, juice, beer, sake and soda, plus snacks, a Nespresso machine and plenty of Japanese teas to choose from.

The real star of my guest room was the bathroom, where a large soaking tub in its own entirely-glass room filled with sunlight during the day and offered twinkling views of the Tokyo skyline at night. After a long soak, a rainfall shower was ideal for a rinse.

In the bathroom, I found an assortment of high-end amenities, like Aromatherapy Associates London bath products, and one of those fancy Japanese toilets with more buttons than you know what to do with.

This room was one of my favorites I stayed in in 2025, thanks to its calming, nature-centric design, beautiful views and that superstar bathroom. At the root, it was just plain comfortable, and really did feel like a place I could escape the humming city below to “experience tranquility and peace,” just like the property’s general manager had told me.

Dining at the JW Marriott Hotel Tokyo

The hotel offers a series of dining and drinking outlets, including Kako, a Japanese restaurant open for breakfast, lunch and dinner; Saki, a Japanese-French fusion omakase experience from chefs Emmanuel Stroobant and Kazumine Nishida; Sefino, a Mediterranean spot; a boutique pastry stand; a lounge bar; and a moody cocktail bar, called the JW Bar.

Highlights for me across my stay were a Japanese breakfast set with plenty of exciting flavors (at least to my western palate), warm miso soup and a nice piece of fish, served at Kako. The breakfast buffet included all of your traditional items, plus a good selection of various Asian fares and basics like yogurt, pastries and the like.

At Kako for lunch, I really enjoyed a katsu sandwich, along with some spring roll-like dishes and a fresh green salad.

But the highlight experience of my stay was an abbreviated omakase experience at Saki. The restaurant offers two seatings a night (Monday, Thursday-Sunday) at 6 p.m. and 8:30 p.m., with two seasonal omakase experiences priced at 28,000 yen ($176) for the smaller option or 34,000 yen ($214) for the larger.

Though every omakase experience is typically different (omakase basically means chef’s choice and is based on the freshness and seasonality of ingredients available), I still can’t stop thinking about two dishes: Osetra caviar and Hokkaido hairy crab with Shanghai crab sauce and the signature chutoro and otoro hand rolls with spicy flavor, roasted Sichuan pepper, pickled daikon radish, white onion and shisho leaf so delicately crafted one could argue that this omakase experience is really dinner and show.

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And at the JW Bar, a signature cocktail menu offered creative takes on popular cocktails, including some — like this margarita-like drink — served in out-of-this-world glassware. Throw in a duo performing soothing pop covers, and it really felt like I was in the most relaxing place in Tokyo.

You also need to stop by Le Cres, the artisanal croissant shop in the lobby, where the fluffly pastries are just as photogenic as they are delicious.

Amenities and service

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• The heated pool with double-level floor-to-ceiling windows offers breathtaking views of Tokyo and Mount Fuji in the distance.
• A modern gym with a variety of equipment is open to guests, offering equally stunning views.
• The Spa by JW offers traditional Japanese wellness experiences, along with classic spa treatments such as massages and facials.
• An Executive Lounge is available to guests with status or who book a room with lounge access.
• Nightly turndown service offers a little evening luxury for guests before bed.

New mindful rooms and suites

In January, the hotel announced a new collection of rooms and suites centered around wellness and located on the 28th floor right next to the gym and spa. These rooms include yoga equipment, massage guns, meditation cushions and crystal singing bowls, along with a private reception and check-in area. In the rooms and suites, guests will also find specialized bath products, a journal, specially curated teas and meditation playlists. Curated packages for wellness rooms include spa credits, an in-room “mindful breakfast” and other perks, from 170,775 yen ($1,075).

Location and logistics

The JW Marriott Hotel Tokyo is in Takanawa Gateway City, a new high-rise development in Tokyo that’s not quite in the center of the major tourist areas, unlike other popular hotels in town, but also an easy commute via subway or car. It’s a great transportation hub, and I’d argue that the quietness of its location is more of a pro than a con, because it’s quiet, relaxed and still easy to access.

For people with a quick stop in Tokyo and passing through Haneda Airport (HND), the hotel is less than 9 miles away and accessible via subway in under 30 minutes for 330 yen ($2), or about 20-40 minutes by car ($30-$50). Tokyo’s other major airport, Narita International Airport (NRT), is about 46 miles away, with transportation options including a train to Tokyo Station (about $20) and a subway transfer. An Uber or cab from NRT can cost upward of $160.

It’s worth noting, too, that Takanawa Gateway City is a mall-like complex with shops, restaurants and even a Blue Bottle Coffee for a quick caffeine fix.

What it costs to stay at the JW Marriott Hotel Tokyo and how to book

For 2026, the lowest cash rates available at the hotel start at around $449 per night. Award availability starts at a rare 94,000 Marriott Bonvoy points per night, though most nights are at least 100,000 points.

When booking this Marriott hotel, you’ll want to use one of the credit cards that earn the most points for Marriott stays, or one that offers automatic Marriott Bonvoy elite status for value-added benefits. These include:

• Marriott Bonvoy Brilliant® American Express® Card: Earn 6 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Platinum Elite status and 25 elite night credits per year toward a higher tier.
• Marriott Bonvoy Bevy® American Express® Card: Earn 6 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Gold Elite status and 15 elite night credits per year toward a higher tier.
• Marriott Bonvoy Bountiful Card: Earn 6 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Gold Elite status and 15 elite night credits per year toward a higher tier.
• Marriott Bonvoy Business® American Express® Card: Earn 6 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Gold Elite status and 15 elite night credits per year toward a higher tier.
• Marriott Bonvoy Boundless® Credit Card (see rates and fees): Earn 6 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Silver Elite status and 15 elite night credits per year toward a higher tier.
• Marriott Bonvoy Bold® Credit Card (see rates and fees): Earn 3 points per dollar spent on eligible purchases at hotels participating in the Marriott Bonvoy program, automatic Silver Elite status and 5 elite night credits per year toward a higher tier.

The information for the Marriott Bonvoy Bountiful card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Accessibility

This modern hotel offers accessible rooms, parking, public areas and public bathrooms.

The hotel website reads, “For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +81 3-3434-7070.” As always, TPG recommends reaching out to the hotel directly to confirm it’s suitable for your specific needs.

Bottom line

I thoroughly enjoyed my stay at the JW Marriott Hotel Tokyo, and think it was exactly what the general manager promised me during our interview when the hotel opened — it really is “a sanctuary where guests can experience tranquility and peace,” from the beautiful pool to the soothing rooms and all the public places in between. Sure, the location is an emerging area a little off the typical beaten path, but in a city as big as Tokyo, you’re going to be traveling a bit either way. The trade-off for location is rewarded with a peaceful place to call home while in Tokyo, and one with beautiful views and the added value of being able to book with points.

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